This year at the HDI Nebraska Awards banquet, two Nelnet IT associates took home the top two awards.
Mat Pegler won the HDI Analyst of the Year award, and Josh Wordlaw won the HDI Desktop Technician of the Year award respectively.
This is the third year in a row a Nelnet associate was recognized at the banquet, and the first year two associates won both categories at once.
HDI Nebraska is an organization where service and support managers can discuss different challenges facing the tech support industry, share ideas, and network with one another. At their annual awards banquet, they honor IT experts from across the state who are nominated for both categories.
The HDI Analyst of the Year award recognizes individuals who display high technical aptitude and outstanding support for both internal and external clients.
“This award tells me I’m right where I belong,” Mat said. “I’m doing a job I really enjoy and all of my hard work has been recognized and appreciated.”
The HDI Desktop Technician of the Year Award recognizes individuals who, in addition to their technical expertise, always put their customer first by providing above and beyond customer service.
“This award reaffirms that I know I am on the right career path,” Josh said. “I have always had a passion for Information Technology and customer service, and I feel that I have been recognized for doing a job I want meant to be in.”
Nelnet is extremely proud of Josh and Mat’s accomplishments and dedication to living out our core value of providing superior customer experiences for clients where they live, work, and learn.